permitted.io Terms of Use. Last updated: Dec 11th, 2023

Please read these terms and conditions (“terms and conditions”, “terms”) carefully before using the services offered by permitted.io (“website”, “platform”, “service”, “services”, “product”, “products”) operated by permitted.io (“us”, “we”, “our”). This agreement comes into effect upon the initial registration of your account and will persist indefinitely until terminated: by you, at any time, upon your request to cancel your account or unsubscribe from the Subscription Plan; or by Us, at any time, in the event of your violation of any term provided herein, without any form of notice or liability on our part. Clauses that endure beyond the conclusion or ending of these Terms include those pertaining to limitation of liability, indemnification, payment, and others that, by their essence, are designed to persist after termination. These Terms represent the complete agreement between us and you regarding their subject matter, surpassing any prior or concurrent agreements related to such matters (including, but not limited to, any earlier versions of these Terms). Your continued use of the platform constitutes your expressed acceptance of and agreement to be bound by these Terms, as in force from time to time. You further understand and acknowledge that also by accessing or using any services you agree to be bound by these Terms. If you do not accept such Terms in their entirety, you must not download, access, or use the platform and/or the services. If you agree to these Terms on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such event, “you” and “your” will refer and apply to that entity or agency.

By using this service, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the service accordingly. permitted.io only grants use and access of this website, its products, and its services to those who have accepted its terms.

Rights granted

Under the conditions outlined in these Terms, you receive an individual license that is non-assignable, non-sublicensable, non-transferable, and non-exclusive to access and utilize the platform and its associated services. This access is governed by the particulars delineated in the relevant subscription plan agreed upon by you via the platform, hereinafter referred to as the “Subscription Plan”. We explicitly retain all rights not specifically granted to you within these Terms. This encompasses the right to initiate charges for any services and/or features of the platform at any given time, along with the authority to diminish any functionality associated with them.

Account registration

To utilize the platform and its services, it is required that you register and establish an account by furnishing us with comprehensive and precise information as prompted in the registration form. This information may include, but is not limited to, your full name, chosen username, password, among other details. In specific instances, your institution or employer may assign a username and password for your account. You bear full responsibility for protecting and ensuring the security and privacy of your account’s username and password. By acknowledging and agreeing, you understand that we will presume that any individual using your credentials is indeed you. Therefore, you commit not to disclose the account password to any third party or allow anyone else to access the platform, taking any actions that could compromise its security. You pledge to take reasonable measures to prevent unauthorized individuals from entering your account and promptly inform us if you suspect any unauthorized access to your account has taken place.

Subscriptions and fees

To access the platform and its associated services, you’re required to subscribe to a Subscription Plan. Upon subscribing to a Subscription Plan, you commit to covering any relevant fees (if applicable) in accordance with the specific terms available on the platform at that time. Unless specified otherwise, all fees are in U.S. Dollars (USD) and do not include any taxes, levies, or duties imposed by relevant taxing authorities. You are responsible for these payments, excluding only those in Canada as we collect them to remit to the Government of Canada.

Charges are incurred in advance on a monthly or annually basis. In doing so, you consent to supplying us with accurate, current, and complete debit/credit card information, as well as contact and billing particulars. Additionally, you authorize us to charge the specified debit/credit card on the designated effective date, including any renewals, for the respective Subscription Plan fees owed. Should your credit/debit card provider decline payment for the purchased Subscription Plan, you agree that we reserve the right, at our discretion, to suspend or terminate your access to the Subscription Plan’s features. Furthermore, you may be required to settle the outstanding amount using alternative methods acceptable to us. You have the right to cancel your Subscription Plan at any point before the conclusion of the current paid-up month or year, under no circumestances the reimbursement will be processed for the whole or rest of the cancelled subscription period.

The prices, plans, plans’ features, techologies and any other details are subject to review and changes at any time with or without advanced notice.

Your liabilities

You bear full responsibility for your utilization of the platform and its services. Accordingly, you guarantee that you will refrain from using or advocating, endorsing, aiding, or inciting others to use the platform and/or its services for any actions that contravene any applicable local, state, national, and international laws, rules, and regulations (referred to as the “Laws”), or for any illegal, deceitful, detrimental, or objectionable purposes.

Certain services provided by us enable you to upload, submit, store, transmit, or receive content, encompassing various formats such as text, files, images, graphics, illustrations, information, software, data (including data concerning identifiable individuals and companies), audio, video, photographs, and other material (hereinafter collectively termed as “data”). You affirm to hold all rights and ownership to this data and assume full accountability for its accuracy, quality, integrity, legality, reliability, and appropriateness. We explicitly disclaim any responsibility for any data that is uploaded, submitted, stored, transmitted, or received through the platform and/or the services.

You hold complete responsibility for setting up the licensing solutions within the platform and integrating the SDK into your software. We offer assistance for a separate consultancy fee if needed.

Prohibited actions

You agree and acknowledge that the following actions or attempts are deemed as prohibited:

Using the platform and/or the Service in a manner contrary to the provided documentation and instructions by us; generating, altering, uploading, or disseminating any data or engaging in activities on the platform that are unlawful, deceptive, detrimental, or contravene applicable Laws; producing, altering, uploading, or disseminating any data or engaging in actions on the platform that breach the rights of any third party (inclusive of, but not limited to, privacy or property rights); generating, altering, uploading, or disseminating any data or engaging in actions on the platform that violate the Intellectual Property Rights of another individual, entity, service, product, or website; uploading viruses or malicious codes or undertaking actions on the platform that could compromise its functionality; accessing any account belonging to another person or accessing the platform through automated means for any purpose (e.g., data extraction, scraping, mining, harvesting, etc.); facilitating or encouraging violations of these Terms.

Personal data

Without limiting the preceding statement, you guarantee and assert that the data fully comply with the applicable Laws concerning the safeguarding of information related to identified or identifiable individuals (hereinafter collectively referred to as “Personal data”), encompassing but not confined to the European General data Protection Regulation no. 2016/679. In this regard, you explicitly agree, warrant, and represent the following: you act as the sole “controller” of the Personal data present in the data, while We are designated, during the Subscription Plan duration, as the “processor” of such data on your behalf, serving the purpose of providing you with the services; any individual whose Personal data is included in the data has previously provided their freely given, specific, informed, and explicit consent for the processing of their Personal data through the platform, aligned with the purposes consistent with the services and these Terms; the data do not encompass any Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended for uniquely identifying a natural person, data concerning health, or information regarding a natural person’s sex life or sexual orientation; Upon our request, you will furnish us with written documentation confirming the aforementioned warranties and representations.

You acknowledge and agree that we do not offer any backup or restoration services. However, we regularly back up our systems, an integral part of these Terms incorporated herein by reference. Upon termination of your account, we will either delete the data (including any associated private key) within 180 (one hundred eighty) days or convert such data into an anonymous format for statistical purposes. Despite the above, we retain the right, in addition to other rights granted to us in this Agreement, to address any data that violates Laws or the rights of any third party (including but not limited to intellectual property rights, privacy, etc.), including removing such data. We bear no responsibility to you and/or any third party for taking such action.

Availability of the platform

We do not have authority or liability concerning the continuous or uninterrupted availability of the platform/services. This means that occasionally, the platform and/or the services may not be accessible or operational for various reasons, including, but not limited to: the partnered cloud’s distruptions, equipment malfunctions, scheduled maintenance, or repairs; circumstances beyond our reasonable control or not easily foreseeable (such as security threats, interruptions or failures in telecommunication or digital transmission links, malicious network attacks, network congestion, or other failures); limitations attributable to your specific device or hardware; your infringement of any pertinent provision in these Terms. Additionally, you acknowledge and consent that we utilize third-party vendors and hosting partners to provide the essential hardware, software, networking, storage, and related technology necessary for the operation of the platform and the services.

Maintenance

At our discretion, we hold the right to include extra tools, utilities, enhancements, third-party applications, features, or functions, as well as provide programming fixes, updates, and upgrades to the platform and/or the services aimed at improving their features and performance (collectively termed as “updates”). you explicitly recognize and consent that we are not obliged to offer or furnish any updates. Should we choose to provide any updates, these Terms will automatically apply, unless we supply alternative terms concurrently with such updates. Additionally, you acknowledge that the platform and/or the services might feature automatic update technology, utilized for maintenance purposes (such as bug fixes, patches, improved functionalities, missing plug-ins, and new versions). By initially installing the appropriate software, you agree to the transmission of standard computer information and the automatic downloading and installation of maintenance software.

Intellectual properties

We assert and retain complete ownership and interest in the platform and the services, along with any associated Intellectual Property Rights. Therefore, nothing in these Terms should be construed as a transfer, whether in whole or in part, of rights to you or any other third party concerning the platform and the services, except as specifically detailed herein. For the purposes outlined in these Terms, “Intellectual Property Rights” encompass all intellectual property and similar proprietary rights in any jurisdiction, whether owned or held for use under license, whether registered or unregistered. This includes rights in and to: trademarks, service marks, logos, trade names, and the associated goodwill; patents and patent applications, including divisions, continuations, reissues, reexaminations, and extensions thereof; original writings and other authorial works; trade secrets, business, technical and know-how information, proprietary and confidential information, and rights to limit their use or disclosure; software, including source code, object code, data files, application programming interfaces, databases, and related specifications and documentation; domain names, uniform resource locators (URLs), and Internet addresses; all technical information, software, specifications, records, documentation, ideas, knowledge, invention disclosures, or other data; claims, causes of action, and defenses relevant to enforcing any of the aforementioned rights.

You are prohibited from and must not permit others to: alter or erase any program markings or any notification regarding our Intellectual Property rights or those of our licensors; distribute the programs or materials derived from the services (excluding the data) to any third party for use in their business operations; alter, create derivative works of, disassemble, decompile, reverse engineer, reproduce, distribute, republish, or download any portion of the platform, or access or use the services to construct or support products or services that compete with Us, or to aid a third party in doing so; conduct or reveal any benchmark or performance tests on the services, the platform, or any linked infrastructure (including, but not limited to, network discovery, port and service identification, vulnerability scanning, password cracking, remote access testing, penetration testing, etc.); and authorize, sell, rent, lease, transfer, assign, distribute, host, outsource, allow timesharing or service bureau use, or otherwise commercially exploit or offer the services and the platform to any third party.

We have the liberty to utilize your feedback, suggestions, or ideas without limitations, including incorporating them into future alterations of the platform, the services, or any other products, services, advertising, or marketing materials. By providing feedback, you grant Us an enduring, worldwide, fully transferable, sub-licensable, irrevocable, fully paid-up, royalty-free license to utilize the feedback you provide in any manner. However, we will refrain from selling, publishing, or sharing your feedback in a manner that could identify you without your explicit consent.

You agree that all materials, products, and services provided on this website are the property of permitted.io, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. you also agree that you will not reproduce, reverse engineer, or redistribute the permitted.io’s intellectual property in any way, including electronic, digital, or new trademark registrations. you grant permitted.io a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

Security assumptions

You agree and acknowledge that the service provided is as is, and it is running on a complex cloud infrastructure. The infrastructure is provided by a third party cloud partner and its data centers and elements could be subject to security breaches or compromise. You understand and admit that both our cloud partner and us have sufficient measures in place to protect the users’, tenants’, and the users of our tenants’ data in all means. You also acknoweldge that internet is an unsecure entity entirely and your communications and data can be recorded, sniffed, compromised, stolen, lost or manipulated, and you will not hold us responsible should such incidents raise.

Your name, logo or trademark

You authorize us to use your name, trademarks, or logos as references or case studies in Our websites, presentations, marketing activities or materials, and in proposals sent to Our clients.

Warranty disclaimer

The platform and the services are provided “as is” and “with all faults,” without any warranty. We expressly disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or arising from course of dealing, usage, or trade. We do not warrant that the platform and/or the services will meet your requirements or be uninterrupted, timely, secure, or error-free, to the fullest extent permitted by applicable laws. These exclusions and disclaimers are integral to these Terms.

Liability disclaimer

To the maximum extent allowed by applicable laws, we shall not be held liable for any direct, indirect, incidental, special, exemplary, or consequential damages. These damages include, but are not limited to, the procurement of substitute goods or services, loss of data or profits, business interruption, etc., regardless of the cause and any theory of liability, be it contract, strict liability, or tort (including negligence or otherwise), arising from the use of the services and/or the platform. Even if We are aware of or have been advised of the possibility of such damage, these exclusions and disclaimers form an essential part of these Terms.

Exclusive remedy

If any provision, such as a limitation, exclusion, or disclaimer within these Terms, is deemed invalid by a court of competent jurisdiction, and if, as a result, We become liable for loss or damage that can lawfully be limited, our total liability to you or any other party for losses or damages arising from claims, demands, or actions related to these Terms shall not surpass the total fees paid by you in the three months leading up to the event giving rise to our liability on monthly or annual subscriptions. Despite this, should you be dissatisfied with the platform, related services, or have any other grievances, your sole and exclusive recourse is to terminate and discontinue your access to, or use of, the platform and/or the services.

Indemnification

You agree to indemnify and absolve Us from any damages, losses, and expenses, including reasonable legal fees and costs, resulting from claims made by third parties (including agencies, public administrations, entities, etc.) against Us due to any of the following actions by you: iolation or breach of any term within these Terms; breach of any applicable laws, whether or not specifically mentioned herein; infringement upon the rights of any third party; use or misuse of the platform.

Remedies

You explicitly acknowledge that failure to fulfill your obligations as per these Terms could result in irreparable harm and damage to us, which may not be compensable through legal means. Thus, you consent that our recourse for breaching these Terms may include seeking injunctive relief and any other available remedies, whether through legal or equitable means.

Miscelleaneous

Our services adhere to a discontinuation policy, granting us the authority to cease all support for these services, and/or for any features, online or other services, or content accessible through the platform, as outlined within this discontinuation policy.

We operate as an independent contractor, thereby establishing that there is no partnership, joint venture, or agency relationship between us and you. Each party is individually responsible for remunerating its employees, covering employment-related taxes, and maintaining insurance. We will not be held accountable for any inability to perform due to unforeseeable circumstances or causes beyond Our reasonable control, such as acts of God, war, riots, embargoes, actions by civil or military authorities, fires, floods, accidents, strikes, lockouts, or shortages of transportation, facilities, fuel, energy, labor, or materials. In case of such a delay, our performance will be excused to the extent that it is hindered or prevented by such causes.

Our tolerance or silence, even if repeatedly observed, concerning any breach or default by you regarding any provision of these Terms, shall not signify consent to such breaches or defaults. It shall not impact the validity of the breached clause, nor shall it be interpreted as a waiver of any of Our rights outlined in these Terms and/or the applicable Laws.

Governing law and arbitration

These Terms are governed by the substantive and procedural Laws of Canada, disregarding conflict of laws provisions. Any dispute arising from or related to these Terms will be resolved through arbitration presided over by a single neutral arbitrator in Toronto, Ontario, Canada. The arbitrator’s decision and award will be conclusive and binding, subject to limited exceptions under the Canadian Arbitration Act, and the judgment on the award may be entered in any court with jurisdiction.

Both parties agree that: (i) in the event of a dispute requiring arbitration, the initiating party must send written notice to the other party containing details of the dispute, relevant documents orinformation, and the proposed resolution. (ii) attempts will be made to settle the conflict, and if unresolved within sixty (60) days after receiving the arbitration notice, the matter will proceed to formal arbitration. (iii) arbitration will involve only the direct parties (Us and you) and not on behalf of or with the representation of any other individual. However, if a Court or arbitrator deems this restriction unacceptable or unenforceable, this arbitration agreement will be void, and the dispute must be brought to the competent Canadian Courts. (iv) both parties will bear their respective costs related to legal representation, experts, witnesses, and any other expenses concerning arbitration. (v) qualifying claims may be brought in small claims court by both parties.

Severability

If any portion of these Terms is deemed illegal or unenforceable, the remaining parts will continue to be in full force and effect.

Amendments

At our sole discretion, we reserve the right to modify these Terms at any time by publishing a revised version on Our website with or without advanced notices by any communication means. your ongoing use of the platform and/or the services following changes to the Terms after the effective date of the revised version signifies your explicit acceptance of and agreement to adhere to these updated Terms. you agree and acknowledge that you will periodically review this page to learn about the latest updates and amendments.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

Age restriction

By using this service, you warrant that you are at least 19 years of age and you may legally adhere to this Agreement. We assumes no responsibility for liabilities related to age misrepresentation.